Refund Policy

Home Refund Policy

At Chamayam, returns are accepted only if the product is damaged, defective, or incorrectly delivered.

Customers must raise a return request within 2 days of receiving the order by contacting our Customer Support team.
An unboxing/opening video along with clear images is mandatory for all return claims.

All return requests are subject to inspection and approval by our Quality Assurance (QA) team.

For a Hassle-Free Return

  • Contact Customer Support within 2 days of delivery with your Order ID, issue details, images, and the unboxing video.
  • Once approved, return the product to the designated address

    Chamayam textiles
    Pandikkad road
    Manjeri
    Malappuram
    Kerala
    676122

  • The product must be unused, in its original condition, with all tags and packaging intact.
  • Wholesale orders are not eligible for return or exchange unless the item is damaged or incorrectly delivered.
  • Refunds or replacements will be processed only after the returned product passes our quality inspection.